After your ride, you'll usually be prompted to rate your driver in the app. Feedback helps improve service quality.
If you notice a longer route, you can suggest a different route using the app’s map or ask the driver politely to take a more direct way.
If none of the options work, contact us on 0790282660.
If your driver cancels, you usually receive a notification and can request a new ride immediately.
Contact our customer support as soon as possible on 0790282660. Provide details about your ride to help locate your item.
Dear rider, your security/safety is our first priority. Incase of any alarm contact us through our SOS and our security partners will attend to you ASAP
Verify your pickup location in the app or contact our customer care number.
You can make your payment, using the following options in our app : M-pesa, wallet or card
You can usually find customer support options within the app, including chat, email, or phone support.
